Return & Refund Policy

Return and Refund Policy for NBt Stores Online Grocery Stores

Effective Date: [16-10-2023]

Thank you for choosing NBt Stores  Online Grocery Stores, a unit of  Agri Bounty Ventures. Your satisfaction is our priority. Please read the following Return and Refund Policy to understand how we handle returns and refunds.

Returns:

We accept returns for products that do not meet your expectations in terms of quality or freshness. If you receive items that you believe fall short of these standards, please follow these guidelines:

Contact Us: Notify us within 24 hours of receiving your order via the contact details provided on our website.

Provide Information: Please provide the order number, a description of the issue, and, if possible, photos illustrating the problem.

Evaluation: We will evaluate your request and may ask for additional information if needed.

Refunds:

If we confirm that the product does not meet our quality or freshness standards, we offer the following options:

Refund: We will issue a refund to your original payment method for the product's purchase price.

Replacement: In some cases, we may offer a replacement for the unsatisfactory product.

Cancellation:

Orders may be canceled before they are dispatched. If you need to cancel an order, please contact us as soon as possible. A refund will be processed if the payment has already been made.

Contact Us:

If you have any questions or concerns regarding our return and refund policy, please contact us using the information provided on our website.

Note:

NBt Stores  Online Grocery Stores reserves the right to modify or update this Return and Refund Policy to reflect changes in our practices or to comply with legal requirements.

Thank you for choosing NBt Stores  Online Grocery Stores.